Being a geek, I’m very interested in the technology used in any hotel, both front and back of house. The Cosmopolitan makes an immediate impression when you walk into the guest registration area with each of the pillars wrapped with massive LCD screens displaying visual art while you wait. There’s also the massive 65 foot LED Marquee sign outside, standing on the 6th floor overlooking the pool and the rest of the strip. Its the only Vegas marquee that has displays on all four sides however it looks like it will soon be dwarfed by the new Aria marquee being built just behind it.
On check in, instead of signing a registration card, guests give their signature using a stylus, on an iPad mounted into the counter top. I was curious what program it uses so I exited out of the advertising display and brought it to the dock. It uses an app called ‘Guest Activities’, the only icon on the dock, which in fact just a bookmark linking you to the hotel’s website. There were several other apps on the home screen including the standard Apple apps like notes and iTunes.
I don’t know exactly how it interfaces with the receptionist’s Windows 7-based pc but she was able to bring up the registration page on the screen without touching the iPad. I then had to sign on the iPad and that was it, a completely paperless check in.
In the room
The TV’s have an iOS-like interface that allows you to do the usual things on a hotel TV like checking out, viewing your bill, ordering a movie or amazingly, even watching TV. Some of the more advanced features were the ability to control the air conditioning, turning on, off or dimming the lights in the room as well as making a restaurant reservation or booking a spa treatment.
There’s also two 42” High Definition TV’s in the room, one in the living area and one below the bed. Underneath one of those TV’s is a multimedia outlet that allows you to connect several outputs like HDMI, VGA, the older iPhone/iPod connector as well as 2 USB ports for charging your devices.[print_gllr id=259]